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Privacy Policy

I will never sell or supply your information to anyone*.

I may email you from time to time with special offers from the Coco Collectables website, but never more than once a month.

Also, nobody will ever have access to your details.
The only exceptions to this rule: Occasionally a systems administrator/computer guru will have to access to the data in order to update the system, fix bugs and perform routine maintenance. 

*It is possible, by legal request, to grant access to an individuals details in the process of an investigation.


Privacy policy
I will only use your details for fulfilling your order and posting your item to you, (by Royal Mail or Hermes), and for my personal tax purposes.
Your purchase details are saved only on my personal password protected computer in my home, and printed for my files and safely stored at my home for my tax purposes. No-one else has access to my filing or computer.
I will not pass on your details on to other third parties.
I will not email you without your written consent.
I will not share your details with the other online third parties I work with - Instagram, Pinterest, Ebay, Facebook, Etsy.
Paypal will have its own privacy policy.
Basically - you're safe with me, I won't share any of your details!


The boring bit:

To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information if you contact me directly.

I need your information to provide my services, such as when I use your information to fulfil your order, settle disputes, provide customer support and if necessary to comply with a legal obligation or dispute. I retain information about your purchase by tax law. I use your information to provide the services you requested and to comply with my obligations.

I retain your information as long as is legally required by HMRC. You may have right to change, restrict my use of, or delete your personal information. Unless there are exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.  I may need to provide proof of my income to my accountant and HMRC. No Credit or Debit card information will be stored by myself.

The only personal information I have is generated via the ordering system for my online shop.